FAQs

10% off for ShopRunner members — only on FARFETCH

What is ShopRunner?

ShopRunner offers members services and discounts on eligible orders placed at stores in our network. When free 2-day shipping can't be applied, ShopRunner provides valuable discounts and offers to members in exchange. However, FARFETCH does offer free returns on all orders, and free shipping on all orders over $200.

Am I being charged for my membership?

ShopRunner memberships are free. There are multiple ways to sign up for a free membership, including through our partnerships with American Express, Chase, MasterCard, PayPal, and Yahoo members!

Find your membership status:

  1. Sign in to your ShopRunner account.
  2. Select My Account.
  3. Select My Info.
  4. See membership status under Account Overview.
Need additional ShopRunner Assistance?

You can visit: shoprunner.com/contact to start a live chat or email one of our Customer Service representatives.

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